FAQ (Frequently Asked Questions)

Chiku Connect is an iPhone app, and your quirky AI companion, here to help you rediscover the stories behind your old photos, transforming your conversations into stories that you’ll (hopefully) love - and that your friends and family just might too!

We’re Chiku, Inc —a small team of engineers and designers that want to make seniors happier and improve their overall well-being. We’re headquartered in Orlando, Florida, with colleagues around the world.

Yes, Chiku Connect is powered by cutting-edge AI models trained to evoke the memories and stories behind your photos. This quirky personality makes Chiku engaging, fun, and endlessly curious about you and the stories behind your photos.

Yes, all conversations within the Chiku Connect app are logged and used to jog your memory and recall the stories behind your photos. 

These logs are securely kept on our servers and only ever used to improve your app experience. Your data is never sold or shared without your consent.

Chiku is available for anyone 13 and older. It’s created by a small team founded to develop innovative solutions that will help our near and dear ones have better lives.

We encourage you to try the app for yourself—ask hard questions and test its boundaries. Keep in mind that AI systems are not perfectly controllable, so dedicated attempts to break the systems content filters could succeed. If you ever encounter anything in the app that you’re uncomfortable with, please let us know at chiku@chiku.live.

If you'd like to delete your data from the Chiku Connect app, you can go to the Settings portion of the app, and delete your account, or please send us a message at chiku@chiku.live with your name (as entered when first using the app)